Resume
Senior User Experience Designer with 9+ years of experience creating intuitive, scalable solutions for enterprise, B2B, SaaS, and FinTech applications. Skilled at simplifying complex requirements while aligning user needs, business goals, and technical constraints. Proven success in leading design strategy, applying data-driven insights, and leveraging AI to enhance both product experiences and design practices. Experienced in mentoring teams, driving design standards, and delivering measurable impact through Agile and Lean UX methodologies for global organisations.
Experience
Feb 2025 - Sep 2025
Senior Product Designer
IBM Software Labs
Bangalore, India
Led end-to-end UX for IBM API Connect, an AI-powered API management platform, driving design strategy from discovery to delivery. Partnered with engineering and product leadership to define roadmap priorities and create cohesive platform experiences. Integrated AI into workflows to enhance usability, introduced instrumentation for UX metrics, and led accessibility improvements using AI-assisted analysis. Mentored designers, conducted user research, and ensured alignment with IBM Design Language and enterprise accessibility standards.
Apr 2024 - Feb 2025
Design and Usability Specialist
FIS Global
Pune, India
Designed user-centric workflows for Capital Markets platforms, balancing UX, compliance, and security. Created an AI-powered documentation tool that reduced effort from four hours to minutes, saving ~$9,000 across pilot projects and achieving measurable ROI. Collaborated with cross-functional teams to define scalable patterns and strengthened the UX CoE by standardizing workflows and design practices across products.
Mar 2022 - Dec 2023
Product Designer III
VMware
Pune, India
Led UX design for ClearSky and the Developer Platform, ensuring consistency across hybrid cloud solutions. Streamlined IA, introduced reusable patterns, and led research, prototyping, and usability testing. Drove strong adoption post-launch, 1,933+ users onboarded, 19 IT teams integrated, and a 92 SUS score while aligning product design with business and technical goals.
Aug 2016 - Mar 2022
Sr. UX Designer
Tata Consultancy Services
Pune, India
Delivered UX for multiple large-scale enterprise applications for global clients, including Carnival Corp and Enterprise Holdings. Initiated and implemented a design system adopted across products, enhancing scalability and consistency. Redesigned the Global Helpdesk, reducing ticket time by 60%, and built an AI chatbot that decreased support tickets. Conducted workshops, mentored designers, and championed design best practices across teams.
2015
UX Design Intern
Hippily App
Mumbai, India
Hippily is an e-commerce startup specializing in fashion and apparel. Responsibilities included shaping the design of their native Android and iOS applications and assisting in crafting marketing content and design strategy.
Education
2014 - 2016
IDC School of Design
IIT Bombay, Mumbai
Masters in Interaction Design
Mumbai, India
A proud alumni of one of the best design colleges in India IDC School of Design from IIT Bombay.
Got to learn the core design principles, research, usability, UX and UI from a few of the most talented designers in India. Inherited the design culture & creative problem-solving mindset to work from IDC.
2008 - 2013
Savitribai Phule Pune University
Electronics & Telecommunication Engineering
Kopergaon, India
The foundation of my technical knowledge, communication and leadership skills. An active member of the student council, and art circle.
Training continued to help me understand emerging technologies and their design requirements.
Professional skillset
Design Leadership & Strategy
Data-Driven & AI-Enhanced Design
Visual Design & Prototyping
Accessibility & Compliance, Design Systems
Product Strategy & Design Innovation
Complex Enterprise UX (B2B, SaaS, FinTech)
UX Research & Usability Testing
Information Architecture & Interaction Design
Cross-Functional Collaboration & Mentorship
Critical Thinking & Design for AI
Toolkit
Figma, FigJam, Axure RP, Framer
Miro, Mural, Confluence, Jira, Monday
Adobe illustrator, InDesign, Photoshop
Maze, Hotjar, UserZoom, Amplitude
Zeplin, Storybook, Confluence, Power BI
Gen AI tools, Figma AI Plugins, IBM Watson
Awards & Recognition
Among top 1% design mentors at ADPList
Four times ‘On The Spot Award’, TCS
Two times Service & Commitment Award, TCS
Star-Team Award,TCS
Language
English
Marathi
Hindi